Our client relationships are the foundation of our business, and the success of each project encourages new clients to join the Pilat Media Client Community.

Careful planning and close working relationships with clients ensure that implementation is successfully completed on time and on budget. In addition, we successfully support mission-critical implementations around the world, and no client has ever experienced downtime caused by our products.

The following pages provide further information on our high-value services and proactive strategies for success:

• Business Analysis »
  Identify how best to configure, integrate and, if necessary, customize our solutions to suit your specific business needs and operational environment.

• Project Management »
  Services based on proven methodology - for single-site implementations through to the most complex global projects.

• Customization »
  Options to meet your specific business needs, either through configuration or through customizations of the core system.

• Integration Services »
  Our products already have a wide range of 'pre-built' interfaces for the most popular neighboring systems; custom interfaces can also easily be developed.

• Installation and Technical Support »
  Global installation and support services for the set-up and maintenance of Database and application server installations in Live, Test and Training environments.

• Data Migration »
  The skills and tools required for cleaning, reformatting and uploading legacy data.

• Training and Implementation »
  Low-risk services to help your people quickly adopt new and improved business processes, and your business rapidly achieve return on investment.

• Support and Maintenance »
  Comprehensive services including support of mission-critical systems around the world, 24/7 fault-fix and new releases.

• Account Management »
  For continual assistance clients are supported by our dedicated localized Account Management teams.