A strongly client-facing role with responsibility for configuring the IBMS application, delivering end user training and supporting the client with acceptance testing through to post-live operational support.

Profile:

• Background in broadcast operations, either in sales or content management

• Applications may also be considered from applicants outside the broadcast industry if they have strong experience in implementing enterprise software solutions

• Quick learner; grasps new concepts quickly; and invests heavily in time for independent study and research to develop expertise in product.

• Solid skills at understanding and deploying technology; understand impact of technology on end-users.

• Ability to work effectively with operational management and staff personnel, in understanding their business needs, managing their expectations, and teaching them how to utilize system effectively.

• Excellent communications skills, with ability to present concepts effectively, and define and deliver a training approach that will enable users to understand and effectively utilize software.

• Ability to work both independently and as part of team; take direction well; effectively introduce ideas and alternative approaches where appropriate.

• Long term international travel to customer sites (potentially up to 80% annually).

• Experience training customers on technology solutions would be an advantage.

• Extremely adaptable; able to make changes in plans quickly as situation changes.

• Spanish language fluency a plus.

To apply, please email a covering letter and your CV to cvs@pilatmedia.com.